U-No?
July, 1999
57% of people do not feel safe using their credit cards for purchases on the Internet and 62% claim that security concerns keep them from engaging in e-commerce. (Research Alert, December 1998)
Do U-No how your membership feels about purchasing items from your association's website?
Dell Computer launched a rewards program for website owners who send traffic to the Dell website. (Marketing News, sited on www.WorldOpinion.com April 8, 1999)
Do U-No if your association and its members could benefit from a traffic rewards program?
65% of Baby Boomers versus 82% of Generation Xers regularly access the Web, with Xers more likely to make on-line purchases. (CACI Marketing Systems Newsletter, February 19, 1999)
Do U-No if your association is prepared to cater to the tastes and habits of Generation Xers?
It has been reported that 39% of Americans are comfortable with the idea of having a "smart card" that would reduce the number of cards they need to carry. The so-called "smart card" would contain information such as banks, medical history and fingerprints. (Research Alert, December 1998)
Do U-No if your members want your association to offer a "smart card?"
Research Tips of the Month
- When conducting comprehensive member surveys, a sample size of at least 400 is advisable because it reduces the sampling error to below + 5%. In lay terms, the sampling error is the difference between the "truth" and what your survey results show.
- When conducting trend surveys, e.g., in a fax survey you ask members each month (or quarter) how optimistic they are about the economy, a much smaller sample - say around 50 - will suffice. Just don't put too much emphasis on any given period's results - look at the trend.
Copyright 1999, Kerr & Downs Research