If you are wondering about the effectiveness of your customer service or wish to evaluate current or future products and services, you have come to the right place. Kerr & Downs Research can help you with anything from evaluating your employees to analyzing the effectiveness of your products and services. Our expertise in marketing and research enables us to not only evaluate your business, but also offer suggestions for product positioning and price points. Remember, we develop strategic recommendations based on your research results. Kerr & Downs Research’s recommendations will help you take action on our findings and increase your bottom line! Selected clients include: Boeing BellSouth United Airlines Texaco Prudential Delta Air Lines Federal Express Publix Market Decisions Memberships